1. Who we are

Komatsu CPA & Tax Accounting Office. Representative: Yuma Komatsu, Certified Public Accountant (No. 43196) and Licensed Tax Accountant (No. 151214). Address: 1-3-2 Hamamatsucho, Minato-ku, Tokyo 105-0013, Japan.

2. What we collect

• Information you enter in our forms, such as your name, email address and message
• Information you send us by email
• Documents and data you give us when you hire us for tax work
• Website usage data collected through cookies

3. Why we use it

• To answer your questions and send you an estimate
• To sign and carry out our engagement with you
• To prepare and file tax documents you ask us to prepare
• To meet our legal obligations
• To improve our services, using statistics that do not identify you

4. Sharing your information

We do not give your personal information to third parties without your consent, unless one of the following applies. The law requires it, or it is needed to protect life, body or property and your consent is hard to obtain. We also make an exception when we entrust part of our work to a service provider as needed for the purposes above.

We work with you in written English. To do this, and to run our office, we use outside service providers. These include email, file storage, form, translation and document-processing tools. Some of them are based in the United States or other countries and may process data outside Japan. Privacy laws in those countries may differ from those in Japan. We supervise these providers appropriately.

5. Outside services on this website

• Formspree processes messages sent through our forms. When you send a form, we also receive how you reached this website, such as the first page you opened, the site you came from and any ad click ID. Your browser stores these details, and you can delete them in your browser settings.
• Google Analytics helps us understand how the website is used. It uses cookies. You can turn cookies off in your browser settings.

6. Professional confidentiality

Our representative has a legal duty of confidentiality under the Certified Public Tax Accountant Act and the Certified Public Accountants Act.

7. Security

We take reasonable steps to prevent unauthorized access, loss, destruction, alteration and leakage of personal information.

8. Your requests

You may ask us to disclose, correct, add to, delete or stop using your personal information. Please contact us through our contact form. We will confirm your identity and respond as the law requires.

9. Changes

We may update this policy when laws or our services change. We will post the new version on this page.